Frequently Questions

Below are frequently asked questions, you may find the answer for yourself

The instructions to activate your account will be sent to your email once you have submitted the registration form. If you did not receive this email, your email service provider’s mailing software may be blocking it. You can try checking your junk / spam folder or contact us at

All personal information that are used to identify any individual such as a first and last name, home address, email address or other contact information keep in secret. As usual you can visit our web page without telling who you are or revealing any personal info about yourselfWe use personal information to process and deliver your order for bill. Maybe it is used to provide a more pleasant shopping experience

As you may know that, when you browse our website, it automatically places all data file called"cookies" on your computer. The data will help to identify you if you visit multiple pages on oursite at the same session. Hence we don't need to ask you for password on each page. Onceyou close the browser or logout, this cookie is no longer in effectIf you want to disable cookies, these benefits will be impacted

We guarantee that your personal information is protected. We store your info in secured server.Moreover, SSL is used for checkout process to keep your billing info safe. No credit card info issaved on our system. We don’t share your personal information with any other third parties.

Please notice that the privacy policy maybe change in the future. When there is any changes wewill post it on this page or if the changes is important we will show you notification.If you have any question, please feel free to contact us

By default, the last used shipping address will be saved into your ShikSha Store account. When you are checking out your order, the default shipping address will be displayed and you have the option to amend it if you need to.

A nominal fee of Rs. 49 is charged to the customers as shipping charge. Free Shipping above Rs 698 maintains an efficient delivery system.ShikshaStore hastie-upswith reliable courier services that provide reliable services to all our customers. We provide fast, secure and reliable delivery service.

If the order is cancelled, lost or un-delivered to your preferred location, we will refund the complete order amount including any shipping charges, if paid online.

All orders are delivered in approximately 2 - 4 working Days. In the case of extended delay in delivering orders, the customer shall be promptly informed and updated regularly. You can also inform the same by writing to us at or call our customer care number 9868349821

  • If you return an order delivered to you, order shipping charges will not be refunded or you have to self-ship the order.

Note: 1.Value of order is calculated after applying discounts/GST or any other applicable charges.

2. We do not ship the product you ordered until we confirm it through a phone call.

We request you to give a valid phone number that you can pick, when we call you.

While confirming order, we can ask you few questions that you have to answer.

There is no minimum order value.

• Credit cards - We accept all credit cards.

• NetBanking

• Debit cards

• Cash on Delivery

None at all. All taxes - GST for products and service charges for deliveries and services are included in the rates mentioned. You can also see taxes paid in your invoice.

ForCancellation, you have to call our customer care number9868349821or mail us atinfo@shikshastore.

We will replace your products in case of any damaged items received. We will pick the damaged products from doorstep. You can also exchange your items as per the Shikshastore Exchange policy. We do not accept returns and only offer exchanges.

To track an order status, please call us on 9868349821 (10AM - 7PM, Mon to Sat) and speak with our customer service team. Please keep your invoice number/order number ready with you. You can also write to us at and we will email you your order status.